FAQs

Where do you ship?
We proudly ship worldwide! No matter where you are, we’ll do our best to get your order to your doorstep.

How long does shipping take?
Shipping times vary depending on your location and the product. On average:

USA, Canada, UK, Australia: 7–15 business days

Other countries: 10–20 business days
You'll receive a tracking number once your order has been shipped.

How much does shipping cost?
We offer free shipping on many of our products! Some items may have a small shipping fee, which will be clearly shown at checkout.

How can I track my order?
Once your order ships, we’ll email you a tracking number. You can also use our Track Your Order page to see updates in real-time.

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and more—secure and encrypted for your protection.

Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. After that, your order may already be processing or shipped.

What if I receive a damaged or incorrect item?
We're sorry for the inconvenience! Please email us at [your support email] with your order number and a photo of the issue. We’ll make it right—either by sending a replacement or issuing a refund.

What is your return policy?
We offer a 30-day return window from the date you receive your order. Items must be unused and in their original packaging. Visit our Returns & Refunds page for full details.

Are your products high quality?
Absolutely. We carefully source and test every product we offer. If it’s not something we’d use ourselves, we won’t sell it.

Do you have a physical store?
Currently, we’re an online-only store. This helps us keep prices low and pass the savings on to you.